Summer Shipping Notice

Summer Shipping Notice

At Sakura Candy Co., we want our customers to receive Japanese snacks in the best possible condition.

During hot seasons, some products may melt, soften, or become damaged during international shipping.

Because of this, we may temporarily stop selling or shipping certain heat-sensitive items.

Heat-Sensitive Products

The following items may be affected by high temperatures:

Chocolate

Chocolate-covered snacks

Cream-filled snacks

Soft candies

Certain gummies

Other products that may melt or change texture during shipping

Summer Availability

During hot seasons, some products may be unavailable for purchase.

If a heat-sensitive item becomes unavailable after your order is placed, we may contact you to offer one of the following options:

A replacement item

A partial refund

A full refund for the unavailable item

Another suitable solution

International Shipping Notice

Please understand that international delivery may involve long transit times, customs clearance, and local delivery conditions.

Even when a product is packed carefully, we cannot fully control the temperature during international shipping.

For this reason, Sakura Candy Co. may limit the sale of chocolate and other heat-sensitive products during summer.

Customer Responsibility

If you choose to purchase heat-sensitive products during warm weather, please understand that melting, softening, or minor changes in texture may occur during delivery.

We recommend choosing non-heat-sensitive snacks during hot seasons.

Questions

If you are unsure whether a product is suitable for summer shipping, please contact us before placing your order.

Thank you for your understanding.